PRIVACY POLICY

At REPclothing, Co. (“REP,” “we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit www.repclothing.com (“our website”) or make a purchase. By using our website, you consent to the practices described in this policy.

1. INFORMATION WE COLLECT

We collect various types of information to enhance your experience and improve our services:

a. Information You Provide

  • Account Information – When you create an account, we collect your name, email, phone number, and password.

  • Order Details – When you make a purchase, we collect your billing and shipping address, payment details, and order history.

  • Customer Support – When you contact us, we collect details about your inquiry and communication preferences.

b. Information Collected Automatically

  • Device Information – We may collect your IP address, browser type, operating system, and device information to optimize site performance.

  • Cookies & Tracking – We use cookies and tracking technologies to analyze traffic, enhance user experience, and personalize content.

  • Browsing Behavior – We track your activity on our website, such as pages viewed, time spent, and referring sites.

c. Information from Third Parties

We may receive additional data from third-party services such as payment processors, shipping carriers, and social media platforms.

2. HOW WE USE YOUR INFORMATION

We use the collected data for the following purposes:
To Process Orders – Fulfill purchases, handle payments, and ship products.
To Improve User Experience – Enhance website functionality, personalize recommendations, and streamline navigation.
To Communicate with You – Provide order updates, customer support, and respond to inquiries.
To Send Marketing Communications – Share promotions, exclusive drops, and brand updates (you can opt out anytime).
To Ensure Security & Fraud Prevention – Detect suspicious activity and prevent fraudulent transactions.
To Comply with Legal Obligations – Adhere to tax, legal, and regulatory requirements.

3. HOW WE SHARE YOUR INFORMATION

We do not sell or rent your personal data. However, we may share information in the following ways:

A. With Service Providers

We work with third-party partners to support our business, including:

  • Payment Processors (e.g., PayPal, Stripe)

  • Shipping & Logistics Providers (e.g., UPS, FedEx, USPS, DHL)

  • Analytics & Advertising Services (e.g., Google Analytics, Facebook Pixel, TikTok Pixel)

  • Email Marketing & Customer Support Platforms

B. For Legal Compliance

We may disclose personal data when required by law, court order, or governmental request.

C. In Case of Business Transfers

If REPclothing, Co. undergoes a merger, acquisition, or sale, customer information may be transferred as part of the business assets.

4. MARKETING & USER-GENERATED CONTENT

A. Marketing & Retargeting

We may share anonymized or encrypted (hashed) customer data with advertising partners such as Google, Facebook, and TikTok to deliver relevant ads and promotions. You can manage your advertising preferences through your device or browser settings.

B. User-Generated Content

If you tag us on social media (@REPclothing) or submit photos/reviews, you grant us permission to feature your content on our website, emails, and social media for marketing purposes. If you wish to have your content removed, please contact us.

5. SMS MARKETING & COMMUNICATIONS

If you opt into SMS notifications, we may send order updates, promotions, and exclusive drops via text message. Standard carrier rates may apply. You can unsubscribe anytime by replying STOP to any message.

6. DATA SECURITY & RETENTION

We implement industry-standard security measures to protect your personal information. While we strive for secure data handling, no system is completely immune to security risks. If a data breach occurs, we will notify affected users promptly.

We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy.

7. YOUR RIGHTS & CHOICES

Depending on your location, you may have rights over your personal data, including:
Access & Correction – Request a copy of your data or correct inaccurate information.
Deletion – Ask us to delete your data unless legally required to retain it.
Opt-Out of Marketing – Unsubscribe from promotional emails at any time.
Restrict or Object to Processing – Limit the use of your data in certain cases.

To exercise these rights, contact us at [your support email].

8. COMPLIANCE WITH PRIVACY LAWS

A. California Privacy Rights (CCPA Notice)

If you are a California resident, you have the right to:

  • Request access to the personal data we collect

  • Ask for your data to be deleted

  • Opt out of the sale or sharing of your data

    To exercise these rights, email us at [your contact email].

B. EU & UK GDPR Compliance

If you are located in the European Union (EU) or the United Kingdom (UK), you have the right to:

  • Request access to the personal data we store about you

  • Correct or delete your personal data

  • Object to the processing of your data for marketing purposes

  • Request data portability to transfer your data to another service

    To make a GDPR-related request, please contact us at su*****@*********ng.com.

C. Additional State & International Privacy Laws

We comply with applicable state and international privacy laws, including but not limited to:

  • Virginia Consumer Data Protection Act (VCDPA)

  • Colorado Privacy Act (CPA)

  • Connecticut Data Privacy Act (CTDPA)

  • Utah Consumer Privacy Act (UCPA)

    If you reside in these states, you may have additional rights regarding your personal data. Please contact us for more details.

9. THIRD-PARTY LINKS & SOCIAL MEDIA

Our website may contain links to third-party sites, such as social media platforms and payment providers. We are not responsible for their privacy practices and encourage users to review their policies before engaging.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated Effective Date. Continued use of our site constitutes acceptance of any updates.

11. CONTACT INFORMATION

For questions regarding this Privacy Policy, contact us at:

📧 Email: su*****@*********ng.com

By using our website, you acknowledge and agree to the terms outlined in this Privacy Policy.